| This article was reproduced with the kind permission of Sylvia White and ArtAdvice.com
The Internet has
become an unavoidable fact of life. Over just the last few years
we have seen radical changes in the way this new technology is
changing the way we live, think and shop. Although many artists,
collectors and galleries continue to have fears and concerns,
even their reluctance is slowly beginning to erode as they
accept the inevitability of this powerful, wide reaching tool.
In regards to the artworld, there are basically three different
types of websites :
- Information related
sites-These can be run by non-profit institutions such as
the Smithsonian, or the Getty Information Institute. They
are designed to help artists (and the general public) stay
informed about specialized topics of information. Sometimes
charge a small membership fee to help defray the cost of
operating the site, but in general provide plenty of free
information.
- Co operative membership
sites-These sites will charge artists a small fee to
participate on the site. Usually included in the price is
web page design, so there is a consistency within the site.
These sites will try to drive traffic to the individual
artist. Because they match the collector to the artist
directly, they generally do not take any commission on
sales. As a rule, the value of a site can be determined by
the number of people that visit that site regularly…do not
be persuaded by statistics that include the number of
"hits" (a count of random and often accidental
landings on one or more pages of the site). What you want to
know is the number of "unique users" ( how many
people really use the site) and the "sticky-ness
factor" (how long they stay on the site)
- E-commerce sites-These sites
are designed to function much like galleries. They do not
charge the artist a fee, but rather, offer to sell art to
collectors and consultants in exchange for a percentage of
the sales price, usually 15%-40%. Some of them require
Internet exclusivity, similar to the geographic exclusivity
demanded by galleries. However, I try to advise artists not
to agree to any exclusive online agreement immediately, but
rather, try to negotiate a "piece specific"
exclusive…agreeing that certain work will be available
only on a specific site. Most of the sites I have been in
contact with are amenable to this modification, if it is
requested. When deciding on which site to place your work,
do your homework. You need to find the site that is best
suited to sell your work, has the most traffic and will
promote the site.
E-commerce works for a lot of
specific reasons…it's easy, it's convenient, it's private.
But, one of the most important reasons it works for contemporary
art, is it's anonymous. Art is not the kind of product that you
can be talked into…it's not like a buying a car, or a
computer, where most consumers do comparison shopping to check
for value as well as quality. Art is one of the few things that
is totally an emotional buy. You look at it, you like it or you
don't…it's a mystery what contributes to a person's personal
taste…there is very little a sales person can say or do to
change that. However, being educated about the artist and his
career may influence your decision regarding a purchase, but
that is only effective after you have already made the decision
that you like the piece.
In response to the question of
artists designing and maintaining their own website, I have a
couple of suggestions.
- Commit yourself to the idea
that owning your own website is a big responsibility
requiring constant attention. Update your site regularly
with new work, updated prices, your biography, exhibition
reviews and articles of interest. Don't let your site
stagnate.
- Maintain realistic
expectations about what your site can do for you. Unless you
are vigilant about driving traffic to your site, your site
will exist alone in cyberspace and never get discovered. Be
aggressive about getting your site listed on search engines
and offer to exchange links with other art sites. submit-it.com offers a free service that will list your
website with several search engines…they also offer
premium services, but the free listing is usually
sufficient.
- Develop a marketing plan.
Put your website address on all stationary, business cards,
and ads…even your voicemail. Sending out postcards to
announce the launch of a new site is also a good idea.
- Make sure your site is easy
to navigate, has an obvious and accessible way to contact
you (including a snail mail address, phone number and email)
and offers a guest book, for visitors to sign and make
comments. Later, this will become your e-mailing list for
exhibitions and announcements.
Finally, a few notes on
"netiquette"…A lot of artists send out emails to
promote their exhibitions or websites. Keep in mind it is really
an annoyance to receive an email that is addressed to 500
people. If you are going to send a bulk email, do so
individually. Do not send any downloadable files as an
attachment, I guarantee they will not get opened. Do not send
any images in the text of your email, it takes too long to load.
The only effective way to use email as a marketing tool is to
create a hyperlink to your website. This means, if the receiver
is so inclined, all it takes is one click to get directly to
your site. This is your only hope of familiarizing someone with
your work or your site…make sure your home page has a visual
image on it and is interesting enough to get them to explore the
site further.
We are the pioneers for this
new technology that is exploding with opportunity on a daily
basis…explore it, embrace it, experiment with it. Above all,
be creative and have fun!
ArtAdvice.com, founded in 1979 by Sylvia White, in Los Angeles, is one of the few management consulting firms specializing in the career development of visual artists. They advise artists on all matters related to business, exhibitions, and marketing. In 1986 they expanded their consulting services to represent selected artists. In addition to their Los Angeles gallery space, they utilize associates in San Francisco, Chicago and New York to help us familiarize galleries, museums, collectors, critics, and curators with the work of emerging, mid-career, and established artists, their artists have participated in hundreds of exhibitions, nationally and internationally. Sylvia White currently serves on the advisory boards for ArtfulStyle.com, NowCulture.com and Guild.com.
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